Online Purchases Return & Exchange Policy

Including orders that were “buy online, pick up in store”

Regular Priced Merchandise

RETURNS

You can receive a full refund within 7 days of order received or merchandise credit on an eGift Card within 14 days of order received. After 14 days, we will no longer accept returns.

 Shipping fees are non-refundable. Please note that a return shipping fee of $20 is charged for returns shipped from the EU and $30 for all other countries. These return shipping fees are deducted from the refund amount. The return window starts from the day the shipment is delivered/picked up.

As we take extra precautions to keep our people safe, it may take us slightly longer than usual (7–14 days) to issue your refunds. We appreciate your patience during this time.

EXCHANGES

Online purchases can be exchanged in store. We are not able to offer exchanges online.

Sale Merchandise

RETURNS

Sale items marked with a discount less than 10% can be returned for merchandise credit on an eGift Card if returned within 7 days of the shipping date. Sorry, no refunds to original form of payment for sale or discounted items.

Sale items marked with a discount of 10% or greater are final sale.

EXCHANGES

Online purchases can be exchanged in store. We are not able to offer exchanges online.