• We’ve got your back, We offer a personalized after-sales service to repair your damaged jewellery. Jewellery damaged due to prolonged use, improper use or accident may be repaired for a minimum charge of $20 + taxes. Member repaired get half price. 


              Repair procedure

              just reach out the store or email: service@jwsjws.com. if you wish to return a piece of jewellery to us for repair, We will estimate the costs and provide you with details for mailing or scheduling an appointment.

              Our Craftsman will try the best to repairing/replacing if possible. we'll work together to find a resolution.

              We do not accept any jewelry repairs other than those in our collections.

            • Change to different fastens is free of charge within 3 months of the date of purchase when you purchase from JWS
        • clasp option : lobster, toggle clasp (OT)Hook clasp.