Jewelry Care Recommendations

Precautions for use

Bring it to life every day

The more you wear your Hermes jewelry, the less care it needs ! This may seem paradoxical, but wearing it on a regular basis slows the natural tarnishing process, on both gold and silver. With time, your jewelry will gain a unique patina, the signature of your shared history.

Avoid unpleasant encounters

Although it is highly resistant, precious metals and naturel stones are sensitive to their environment.
In general, we recommend that you remove your jewelry before any activity that may damage it : sport, swimming pool or beach, but also housekeeping, gardening and DIY.
Beware of shocks, which cause marks and scratches of varying depth. Similarly, several pieces of jewelry worn or stored in contact with each other may scratch or catch one another.

Finally, to slow down the natural oxidation effect, avoid exposing your jewelry to moisture, intense heat, and contrasts in temperature. Make it a habit to remove your jewelry before washing your hands, and for example before a sauna or steam room session.

Protect it from harmful products

Cosmetic products can alter certain organic materials such as pearls or porous stones. This is why we advise you to wait about ten minutes after applying cosmetics and perfumes before putting your jewelry on.
To preserve the appearance of your jewelry, protect it from corrosive and chemical products such as salt water and bleach.
If it does come into contact with one of these products, carefully rinse your jewelry with clear water and dry it with a soft cloth.

Give it the right conditions to make it last

When you are not wearing it, store it in its original box or in individual pouches to protect your jewelry from humidity and extreme heat.

The exception to this rule is jewelry with pearls: the organic material of the pearls requires a certain amount of moisture to conserve its full beauty. Jewelry with pearls must therefore be stored in a place with a humid atmosphere (bathroom), or next to a glass of water filled regularly.
For your own benefit, we recommend that you come to have your jewelry checked in store once a year.

Restoring its original shine

While silver and gold (to a lesser extent) tend to oxidise naturally over time, there are different ways to restore your jewelry to its full brilliance.

For silver, gold and platinum jewelry
Care instructions depend on the condition of your jewelry:

- If your silver jewelry is dusty or shows fingerprints, rub it gently with a soft cloth or a silk cloth.

- If your jewelry is tarnished or slightly oxidised, clean it with clear warm water, rubbing it gently with a soft cloth. Avoid circular movements, instead rubbing in the same direction. Dry it gently with a soft cloth. You can also use a jewelry cleaning cloth.

- If your jewelry is extremely tarnished, you can use a dip cleaner made especially for jewelry. Soak the jewelry in the liquid for a maximum of 10 seconds, rinse it thoroughly in warm clear water and dry it well with a soft cloth.

- If you think a deeper clean is required, please visit a Hermès boutique: your jewelry can be sent to the workshop to become like new again.

For diamond jewelry
To maintain all the brilliance of diamonds, clean them with warm clear water, gently rubbing with a soft brush, then wipe them with a soft cloth.

For jewelry with stones other than diamonds
Stones other than diamonds (pearls, sapphires, onyx, jade, spinels, garnets, etc.) require specific care. We recommend that you take them in to your Hermès store.

What should I do if my jewelry is damaged?

If, despite your precautions, your jewelry is damaged (malfunction of the clasp, wear and tear of the links or setting), we invite you to take it in to a JWS boutique where a personalised expert appraisal will be carried out and a repair suggested if necessary.https://jwsjws.com/pages/fix-you-jewellery