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Return & Exchange Conditions
Return & Exchange Conditions
For all returns or exchanges:
- Items must not be washed, worn or damaged.
- All original tags must be attached.
- You must present a valid receipt.
The following items are final sale and not eligible for return or exchange:
- Jewelry
- Intimates
- Bodysuits
- Hosiery
- Socks
- Hair Product
- Sale items marked at 10% off or greater
Gift Cards
Gift cards may not be redeemed for cash or refunded unless required by law. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card.
PayPal
Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. If you return items purchased via PayPal in store, we’ll exchange them or issue you merchandise credit.
Afterpay
ONLINE RETURNS
Orders purchased on jwsjws.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us.
IN-STORE RETURNS
If you return items purchased on aritzia.com via Afterpay in store, we’ll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Subsequent instalments to Afterpay may be required.